Cookie Policy

Effective Date: January 3, 2025

Last Updated: August 3, 2025

Technical Implementation Notice

This cookie policy describes our intended cookie management practices. Some technical implementations are being enhanced to ensure full legal compliance. Contact info@reclaimed.health for current status.

What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our family food safety app and website.

This Cookie Policy explains what cookies we use, why we use them, and how you can control them. This policy should be read alongside our Privacy Policy.

Our Cookie Consent Approach

We believe in giving you full control over your privacy. When you first visit our website, you’ll see our cookie consent banner that allows you to:

  • Accept All Cookies: Allow all cookie types for the full website experience
  • Essential Cookies Only: Accept only necessary cookies for basic functionality
  • Cookie Preferences: Choose exactly which types of cookies you want to accept

You can change your cookie preferences at any time by clicking the “Cookie Preferences” link in our website footer or by contacting us at info@reclaimed.health.

Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are necessary for our website to function properly and cannot be switched off.

reclaimed-health-cookie-consent

Purpose: Stores your cookie consent preferences

Duration: 150 days

Provider: Reclaimed Health Ltd

reclaimed-health-cookie-preferences

Purpose: Remembers your detailed cookie settings

Duration: Persistent (until you clear your browser data)

Provider: Reclaimed Health Ltd

next-auth.session-token

Purpose: Maintains your login session for account access

Duration: Session (deleted when you close your browser)

Provider: NextAuth.js

next-auth.csrf-token

Purpose: Security protection against cross-site request forgery attacks

Duration: Session (deleted when you close your browser)

Provider: NextAuth.js

__vercel_live_token

Purpose: Website deployment and performance optimization

Duration: Session

Provider: Vercel Inc.

Analytics Cookies (Optional)

These cookies help us understand how families use our food safety app so we can improve it.

_ga

Purpose: Distinguishes unique users and sessions

Duration: 2 years

Provider: Google Analytics

Data Collected: Anonymous usage patterns, page views, session duration

_ga_*

Purpose: Property-specific Google Analytics data

Duration: 2 years

Provider: Google Analytics

Data Collected: Website performance metrics, user journeys

_gid

Purpose: Distinguishes users for daily statistics

Duration: 24 hours

Provider: Google Analytics

Data Collected: Daily user activity patterns

_gat

Purpose: Throttle request rate to prevent server overload

Duration: 1 minute

Provider: Google Analytics

Data Collected: Request timing data

Why we use analytics cookies: Understanding how UK families interact with our food safety features helps us identify which tools are most helpful for keeping children safe, improve our ingredient analysis accuracy, and develop new features that matter most to parents.

Marketing Cookies (Optional)

These cookies help us show relevant information about food safety to families who might benefit from our app.

_fbp

Purpose: Facebook Pixel for conversion tracking and audience building

Duration: 3 months

Provider: Meta Platforms Inc. (Facebook)

Data Collected: Website visits, interactions with ads, conversion events

_gcl_au

Purpose: Google Ads conversion tracking and optimization

Duration: 3 months

Provider: Google Ads

Data Collected: Ad clicks, conversion actions, campaign performance

_uetsid

Purpose: Microsoft Advertising session tracking

Duration: Session

Provider: Microsoft Corporation

Data Collected: Session-based user interactions for ad optimization

_uetvid

Purpose: Microsoft Advertising visitor tracking across sessions

Duration: 16 months

Provider: Microsoft Corporation

Data Collected: Long-term user behavior for ad targeting

Why we use marketing cookies: We want to reach UK families who could benefit from better food safety tools. These cookies help us show our app information to parents who are interested in ingredient analysis, allergy management, or keeping their children safe from harmful food additives.

Third-Party Cookies

Some cookies on our website are set by third-party services that we use to improve your experience and help us understand how our food safety tools can better serve UK families.

Third-Party Cookie Providers

Google Analytics & Google Ads

Purpose: Website analytics and advertising optimization

Data Processing: Google processes data in accordance with their privacy policy

Your Controls: Google Analytics Opt-out

Privacy Policy: Google Privacy Policy

Meta (Facebook) Pixel

Purpose: Social media advertising and audience insights

Data Processing: Meta processes data according to their data policy

Your Controls: Facebook Ad Preferences

Privacy Policy: Meta Privacy Policy

Microsoft Advertising

Purpose: Search engine advertising and optimization

Data Processing: Microsoft processes data under their privacy statement

Your Controls: Microsoft Ad Settings

Privacy Policy: Microsoft Privacy Statement

How to Control Cookies

Our Cookie Preference Centre

The easiest way to manage your cookie preferences is through our Cookie Preference Centre, which you can access by:

  • Clicking “Cookie Preferences” in our website footer
  • Looking for the cookie banner when you first visit our website
  • Contacting us at info@reclaimed.health

Browser Cookie Controls

You can also control cookies through your web browser settings. Here’s how to manage cookies in popular browsers:

Google Chrome

Settings → Privacy and security → Cookies and other site data

Mozilla Firefox

Settings → Privacy & Security → Cookies and Site Data

Safari (macOS)

Safari → Preferences → Privacy → Manage Website Data

Microsoft Edge

Settings → Cookies and site permissions → Cookies and stored data

Important: Disabling essential cookies may prevent certain parts of our website from working properly, including our food safety analysis tools and account features.

Mobile App Cookies

When our mobile app launches, it will use similar tracking technologies to provide you with personalized food safety recommendations. The mobile app will:

  • Request Permission: Ask for your consent before collecting any analytics data
  • Local Storage: Store your preferences and allergy settings locally on your device
  • Analytics: Use privacy-friendly analytics to improve food safety features
  • No Tracking: Never track your location or access personal files

You’ll be able to control all data collection through the app’s privacy settings.

Children’s Privacy and Cookies

Our family food safety app is designed for parents and caregivers to protect their children. We take children’s privacy seriously:

  • No Child Tracking: We never intentionally collect data from children under 16
  • Parent Controls: Parents control all family safety settings and data
  • Child-Safe Design: Any family features follow UK Age Appropriate Design Code
  • No Child Marketing: Children never see marketing cookies or targeted ads

If you believe we have inadvertently collected data from a child, please contact us immediately at info@reclaimed.health.

International Data Transfers

Some of our cookie providers (like Google Analytics and Facebook) may transfer your data internationally. We ensure that:

  • Adequate Protection: All transfers use appropriate safeguards under UK GDPR
  • Standard Contractual Clauses: Legal protections are in place for international transfers
  • Your Rights: You retain all your privacy rights regardless of where data is processed
  • Minimal Data: We only share anonymised, aggregated data with third parties

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

How We’ll Notify You

  • Website Notice: Prominent notice on our homepage for significant changes
  • Email Notification: Email to registered users for major policy updates
  • Cookie Banner: Updated consent request if new cookie types are added
  • Version History: Previous versions available upon request

Continued use of our website after policy changes constitutes acceptance of the updated policy.

Contact Us About Cookies

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Cookie Questions & Support:

  • Email: info@reclaimed.health
  • Subject Line: “Cookie Policy Question”
  • Data Protection Officer: Ammar Jawad Doosh, CEO
  • Response Time: We aim to respond within 2 business days

For technical issues with cookie settings or if you need help opting out of specific cookies, our support team can provide step-by-step guidance.

This Cookie Policy is part of our commitment to transparency about how we use technology to improve food safety for UK families. We believe you should have full control over your privacy while accessing the tools you need to keep your family safe.

Document Version: 1.0

Review Date: January 3, 2026

Compliance: UK GDPR, PECR, ePrivacy Directive